Important - Coronavirus Policy

Updated 13/10/22

Highett Podiatry continues to provide a safe environment for our patients and staff. Even though the pandemic declaration has ended in Victoria, the following policies still apply for all patients:

  1. If you are experiencing a fever, cough, sore throat, loss of taste or smell, shortness of breath or cold and flu-like symptoms we ask that you do not attend your appointment. You should seek medical attention and get tested.
  2. If you have recently tested positive to COVID we ask for you not to attend Highett Podiatry for 7 days from your positive test and only attend when symptoms have ceased.
  3. If you are a close COVID contact we ask that you do not attend your appointment for 5 days from the time of contact. Social contacts can still visit us provided they have no symptoms and test negative on a RAT on the day of their appointment.

Face Mask Policy – Fitted Face Masks Are Still Required

The wearing of fitted face masks remains a strict entry requirement for all patients and visitors to our clinic. Highett Podiatry is considered a high risk setting and face masks are strongly recommended in sensitive health care settings. This strict policy also forms part of our COVID Safe plan.

All patients and visitors aged 8 years and over will need to wear a fitted face mask unless they have a valid medical exemption. It is also recommended that primary school age children under 8 years also wear a face mask, but it is not mandatory. We would prefer patients wear a surgical face mask, but any fitted face mask will also be accepted. A fitted mask is one that closely covers your nose and mouth. Patients with poorly fitted face masks may be requested by staff to change into a surgical mask.

NB. People without a fitted face mask (unless they have a valid exemption) will not be able to enter the clinic or treatment area.

We apologise for any inconvenience that this may cause and thank you for your respect in the interest of public safety during the pandemic.

Please call our reception team on 95553044 should you have any queries.

Important information for groups and families

To improve social distancing and to minimise unnecessary foot traffic in the clinic, we kindly ask that where possible, patients’ attend with just one necessary carer.

We kindly suggest that other family members or people without appointments either wait in the car or go for a walk, to help reduce unnecessary congestion in the reception area.

NB. Even under eased restrictions our waiting room will have a limited occupancy under our COVID Safe plan. This helps keep our patients and staff safe.